Michelle Frank 


Michelle Frank is a seasoned professional with exceptional operational acumen, customer focus, and strong leadership skills.  She currently holds the position of Vice President, e-Commerce Platforms and User Experience for Comcast's Digital Sales and Self Service channel.   In her role, Michelle has responsibility for backend technical site development, day to day operations, site creative/user experience and the test and learn platform for ongoing enhancements.  Prior to her current role, Michelle was Executive Director in the Enterprise Program Management Office with Comcast, providing program management and portfolio management resources for the Communications and Data Services, and e-Commerce and Self Service business units.   Michelle has been with Comcast since 2007.


Before joining Comcast, Michelle enjoyed success leading Sales, Service, IT and Operations organizations in Telecommunications, Software and Financial Services Industries including roles with MCI, Reuters and several smaller companies.  Michelle lives in the distant suburbs of Philadelphia with her husband Joe and enjoys spending her spare time spoiling her grandchildren.

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