Alicia Wade-King is a Senior Manager of Regulatory Compliance within the National Customer Operations organization at Comcast. In this role, Alicia leads a team of individuals who resolve consumer complaints received from state Regulatory and Consumer agencies. She also develops programs and processes to ensure the department is adhering to regulatory compliance requirements as well as develops internal and external regulatory partnerships to support and resolve compliance issues, regulatory filings and regulatory compliance obligations for Comcast services.
Alicia began her career at Comcast in 2006. Prior to her current position within the NCO organization, Alicia obtained positions within Marketing and Communications for two separate television networks at NBCUniversal; Versus Network (now known as the NBC Sports Network) and Sprout Network. Some of her primary responsibilities included the management and execution of consumer and affiliate marketing events, as well as the execution of marketing strategies and business plans for new revenue opportunities.
Alicia graduated from Rowan University in Glassboro, NJ and obtained a bachelor’s degree in Communications and Broadcasting. She is also a member of both WICT and NAMIC, and regularly mentors employees with their individual career development goals.
In her spare time, Alicia enjoys cooking, traveling and spending as much time as possible with her husband, family and friends.