Cheryl serves as Vice President of Video Product Management at Charter Communications. In her role, she oversees new development and customer lifecycle management of set-top-box supported interactive program guides. She defines the interactive guides roadmap and directs prioritization activities for multi-cross functional development teams. She has an eye toward creating and delivering an engaging and satisfying customer experience. She is also responsible for legacy video CPE and capital budget management.
During Cheryl’s seven years at Charter, she has managed guide interfaces and set-top applications, securing close alignment alignment with Marketing and Customer Operations. Prior to her Video Product focus, she held a series of advancing Marketing positions for Time Warner Cable. She developed and implemented acquisition, upgrade and retention campaigns for all lines of business, managed the deployment of new products, and had oversight of the in-house Direct Sales and Telemarketing teams.
Cheryl is originally from St. Louis, MO and graduated from University of Nebraska where she was a member of the NCAA Division I Swimming and Diving team.
With her husband, Andy (who works for Comcast) and their three dogs, a German Shepherd dog and two Brittanys, Cheryl lives in Castle Rock, CO. Her love of travel has taken her to South America, Europe and the South Pacific. She is a Vegetarian who is very passionate about animal welfare.