Dianne Brucker is the Sr. Director of Operations for the NorthCentral Division of Comcast Spotlight. In this role she focuses on servicing customer needs for the Division. She currently oversees a multi-level team of managers who are tasked with ensuring that all client agreements are fulfilled and customer expectations met and exceeded.
Dianne began her career in 1990 with Colony Interconnects in Peoria, IL as a Sales Assistant, where she learned the basics of the ad insertion business. From there she continued her career through numerous corporate mergers and acquisitions by continuing to learn and change with the business, and seeing advancement along the way. She has held a variety of positions in Central Illinois, Chicago and with the NorthCentral Division, including Traffic Coordinator, Business Manager, Account Manager, Operations Manager and Sr. Director of Traffic.
While developing her skills on the job, Dianne earned her B.S. in Marketing from Bradley University and her M.B.A. in Leadership and Organizational Development from DePaul University in Chicago. These educational experiences have helped shape her career and abilities to help grow and advance the business of media sales operations.
As a part of her commitment to ensuring customer satisfaction, Dianne has spent the majority of her recent years focused on workflow and process improvement with the goal of adapting the company to an ever-changing landscape.
Dianne is passionate about continuous improvement and adaptation to change. As such she is currently a part of Comcast’s Women in Leadership program and recently completed the Comcast/Wharton Executive Development Series. Also, as a part of the Comcast University Spotlight Advisory Council she is working to help shape the development curriculum for Spotlight employees nationwide.
Dianne, her husband and 3 children reside in Lakewood, Illinois.