Jonna Ferguson began her career in telecommunications more than 18 years ago and joined Comcast Business Services in 2010 supporting the Northeast Division. Since that time she has held roles as Project Manager 3, Manager of Product Sales & Support and most recently, Sr. Manager of Product Deployment. Jonna currently oversees a team of Project Managers and Analysts who drive innovative system solutions, product launches, process efficiencies, policy documentation and operational initiatives focused on quality.
Prior to her time at Comcast, Jonna worked for multiple Cellular, Competitive and Local Exchange Carriers managing teams within Customer Service, Provisioning, Repair, Quality Assurance and IT Software Development.
Jonna holds a BA in Business Management and World Literature and lives with her family in New Hampshire.