Nancy McGuire is the Senior Director of Reliability Engineering in the Technology & Product group based out of Comcast Headquarters in Philadelphia, PA.
Joining Comcast in 2007 as a Quality Assurance Engineer, Nancy has continually take on new responsibilities acting as the liaison between Rovi and Guideworks (A Rovi/Comcast Joint Venture-whooly acquired by Comcast in 2010). She also provided field, vendor and partner support on the native platforms. Her exemplary performance in these roles provided a foundation to advance her through the management ranks to her current role as Senior Director- Reliability Engineering, Residential Production Support.
She currently heads a growing team of incident managers spanning two continents and consisting of over forty staff members who ensure the health and stability focusing on Comcast’s HSD and messaging platforms. This team is responsible for supporting all infrastructure, applications and customer facing devices used by Comcast’s HSD, email and xFi customers.