As Senior Manager of Video Product Development and Management at Cox Communications, Nicole is responsible for end-to-end product management of the residential video primary screen experience. Through collaboration with cross-functional teams, she drives technology and support solutions to address customer and operational needs, tracks and analyzes product performance, and works to manage transaction cost reductions.
Prior to joining Cox Communications in 2017, Nicole worked at several other telecommunications companies including MCI, BellSouth, EarthLink, and most recently AT&T. Most of her experience has been focused on Product Development, Product Marketing, or Product Management across a variety of offers in video, voice, data, and wireless services.
Nicole has a Bachelor of Business Administration with a degree in Finance from the University of Georgia. She lives in Atlanta with her husband and dog and enjoys traveling, staying active by taking walks or hikes, and spending time with family.