Pat Muller is Director of Technical Support in the Time Warner Cable Business Class organization, a role that builds on her 20+ years of leadership roles in Customer Care, IT and Sales and Retention for Cox, Charter and Time Warner Cable. Pat is also a life coach, speaker and mentor committed to encouraging the positive transformation of the lives of others. She is the Inspire Mentor Program Chair for the Texas Chapter of Women in Cable Telecommunications and serves on the chapter board of directors. She also serves on the Events Committee of the Central Texas Women’s Collective, a TWC employee network. She is a certified Change Management specialist and Six Sigma Lean professional.
For Pat, “success” is driving results while ensuring cultural balance between the customer, the employee, and the organization they represent. She believes connecting the dots for people who want to succeed is the ultimate key in leadership and the driver to long-term profitability and success in a multi-generational workforce. She lives her mantra: Be kind… Be true… Be YOU!