Soraya Loerts

Soraya Loerts
Chief Diversity, Equity & Inclusion Officer
Liberty Global

Soraya Loerts is the Chief Diversity, Equity and Inclusion Officer of Liberty Global, where she is responsible for driving and implementing the multi-year DE&I strategy. Soraya joined the Liberty Global family in 2009, leading Omni-Channel Care and Retention at the former UPC Netherlands, before serving in various global leadership roles, VP Strategic Marketing & Digital transformation, VP Customer Experience and VP Product Quality. Soraya has over 22 years of experience in driving, customer and product experience, technology, and digital transformation at Cendris, Dell and Liberty Global.

Soraya has a BA in Management and Economics and a master’s degree in Quality and Business Transformation, she also completed the INSEAD CTAM Executive Program and The WICT Network’s Executive Stanford Program. She has been named “Leader of the year” by the Customer Management association and featured in the prestigious Rijksmuseum as an” Influential woman making a difference”. She is also recognized by “Topvrouwen” a platform showcasing top women leaders in the Netherlands and a member of the World Economic Chief DEI officers Forum.

In 2019 Soraya co-founded The WICT Network Europe chapter and served as president. Soraya currently serves on the WICT Global board as chapter leader designee.

Soraya’s personal aspiration is to encourage leaders to play a pivotal role in creating a consciously inclusive culture where everyone can feel as though they belong, in addition to driving a level playing field for women in the industry.