Susy is the Director of Business HR for Sparklight, the leading broadband communications provider serving more than 800,000 residential and business customers in 21 states. In 2010, Susy joined Sparklight, then Cable ONE, as the HR Manager overseeing call center support. Her leadership responsibilities continued to expand as she drove the centralization of talent acquisition. Susy is now responsible for partnering with senior leadership on engagement strategies, managing escalations and org health programs, leave and compliance programs, overall performance management, and enterprise training. She has additional responsibilities in M&A, after the stand up of Sparklight becoming public in 2015.
Before Sparklight, Susy was the HR Manager for Carson Pirie Scott furniture warehouse, call center and outlet store in Naperville, IL.
Susy holds a Bachelor of Arts in Human Resources Management from Judson University and a Master’s in Human Resources Management from Keller Graduate School.
Outside of work, Susy enjoys traveling with her husband and her college-age daughter.