Charlotte Field is the Senior Vice President –Infrastructure and Operations, National Engineering and Technical Operations. In this role, Charlotte leads a combined organization responsible for supporting our national infrastructure and operations for both the Enterprise and Customer Facing Networks/Products. This includes running our National Network Operations Centers including service desk support, our Data Centers including server deployment and database support, desktop support for the Comcast Center and the localized NETO teams and the National Security Operations Organization, Her team is located primarily in the Philadelphia metro area and Denver.
Prior to assuming this role, Charlotte was responsible for Comcast Testing and Operations, National Engineering and Technical Operations. In this role, Charlotte leads the combined Testing and Operations Departments – which includes the end-to-end testing ecosystem and the national operations support of Comcast products.
Prior to assuming this position, Charlotte was responsible for Provisioning and OSS systems architecture to meet Comcast’s business and operational requirements, including design, development and testing of systems solutions. Before this, she was the Senior Vice President – National Communications Engineering & Operations, where she managed the technical communications platform on a national basis. The platform incorporated all voice-specific elements, such as: soft switch; voicemail and messaging platform; PSTN interconnections; and emerging communications service technologies from both an engineering and operations perspective.
Before the AT&T Broadband merger with Comcast, Charlotte was Senior Vice President for Technical and Network Operations Organization for AT&T Broadband. Here, she was responsible for managing the AT&T Broadband Network Operations Center, National Service Activation Center for Telephony Provisioning, third party vendors including ABS and LNS, and supporting market technical operations.
Prior to her AT&T Broadband appointment, Charlotte held numerous technical and managerial assignments in AT&T Bell Laboratories, AT&T Long Lines and AT&T Communications. Her assignments included positions in engineering, operations, and systems development.
Charlotte graduated from Michigan Technological University with a degree in Electrical Engineering. She received her Master’s of Business Administration degree from Fairleigh Dickinson University. In addition, she completed a one-year intensive study program at AT&T Bell Laboratories, with a focus on electrical and computer science/engineering. She is also a graduate of both the INSEAD Executive Management Program and Harvard’s Advanced Management Program.
Charlotte is a member of Eta Kappa Nu, Tau Beta Pi and Delta Mu Delta honor societies. She is an active member of the Michigan Technological University Presidential Council of Alumnae and the Michigan Technological University Engineering Advisory Board. She is also a member of Women in Cable Telecommunications and the Society of Cable and Telecommunications Engineers; in 2004, she was recognized by the Rocky Mountain WICT as a Walk of Fame Inductee. In 2005, she received the Women in Technology Award from Commscope, WICT and SCTE. In 2006, she named one of the top women in technology within the cable industry.