Jennifer Garrett is Senior Vice President of National Sales and Digital Marketing for Cox Communications. Garrett is responsible for developing, implementing, and leading residential sales and customer retention strategies as well as execution. She oversees residential sales channels including inbound call centers/COE’s, service to sales channels, national affiliate sales partnerships, outbound telemarketing, in-house and contract sales teams, e-commerce and digital operations. In addition, Garrett’s team also leads sales operations functions to create and support sales tools, processes and metrics in order to drive increased sales performance. A key focus for 2017 is heading up Cox’s Digital Transformation efforts as Cox seeks to evolve its operations and expertise in the digital marketplace.
Garrett joined the Cox Virginia senior leadership team in 2007 where she focused on aligning, diversifying and building the effectiveness of the region’s sales organization. One of the first sales vice presidents in the company, Garrett quickly built a competitive sales culture that is vibrant in the region today. In 2010, she relocated to Atlanta to serve in her current capacity as SVP of National Sales/Digital Marketing for the corporation. Her extensive sales experience includes experiences in internet services, cable television, telephony, data/IP, and access products and services.
Before joining Cox, Garrett led Atlanta-based ISP, EarthLink’s sales and retention group as VP, Sales and Retention. Prior to EarthLink, she was the director of sales and business services for MindSpring, one of the nation’s leading ISP’s and early internet innovators. Garrett was part of the executive team that brought MindSpring to its Initial Public Offering.
Among her favorite charity organizations are The Hambidge Center for Arts and Sciences, the Boys and Girls Club, and Habitat for Humanity. She serves on the Board of Directors for The Hambidge Center in North Georgia and is a former board member for the Boys and Girls Clubs. Garrett also serves on the Board/Tennis Committee at Ansley Golf and Country Club where she is an active member of the tennis community.
Garrett graduated Magna Cum Laude from Georgia Southern University where she earned a B.S. degree in history and political science. Jennifer loves spending time with her husband, Bowman, and three sons Coleman, Asher and Josiah; she also plays tennis and loves to hike and play in and around their Lake Rabun mountain home. They live full-time in Ansley Park/Midtown in Atlanta, GA.