Susan Gaines

Susan Gaines currently serves as Vice President of Finance with Charter Communications.  In this role, she oversees budgeting, forecasting, month-end financial close process and financial reporting for Real Estate, Facilities, Procurement, Aviation and Fleet teams.  She also provides strategic support to assist the teams in achieving their business goals and partnering with Operations.  She is also responsible for capital reporting for total company and customer premise equipment capital planning.


During Susan’s 21 years at Charter, she has progressively moved through roles as Sr. Accountant, Manager, Regulatory Compliance Manager, and Divisional Controller to Assistant Controller in Accounting.  From there, she moved into Operational roles as Director and Sr. Director for Midwest Division, Customer Ops, Marketing, Supply Chain, and Technology. 


Prior to her experience at Charter, Susan started her career in accounting for Correctional Medical Systems.  She graduated from Southwest Missouri State University with a B.S. in accounting.  


Susan lives in Denver, Colorado with her husband Jason, two Rotties and one Lab.  In her spare time, she is a passionate traveler and an avid supporter of animal welfare programs and dog rescues.